Orders / Returns & Exchanges

Returns + Exchanges
The Sensory Spa Collection is committed to 100% customer satisfaction! If you are unsatisfied for any reason, you may request a refund for your purchase. No questions asked! No Shipping Fees!

Here’s how it works:
1. Contact us directly with photos of your item(s) within 3 business days of receiving your purchase at thesensoryspaco@gmail.com for a full refund.
2. If you believe your package was damaged in shipping, we ask that you contact us within 3 days of delivery at thesensoryspaco@gmail.com and we will work with you to quickly resolve the issue.
3. We're here to make things right – do not worry about shipping or returning item(s).
4. All refund recipients will receive an email confirmation for their records.

  • The Sensory Spa Collection is not responsible for incorrect email or postal address
  • The Sensory Spa Collection shall not be responsible for any injuries, damages, or losses of an kind due to your use of any product from the Sensory Spa Collection. In any case, our maximum lability to you is the amount you paid for the product.
  • We reserve the right to modify, alter, or discontinue any policies and terms included herein at any time without notice
  • Your purchase from the Sensory Spa Collection signifies your acceptance of the aforementioned information and polices.