Shipping & Handling

Contact us at for further assistance or questions.  We are always happy to help! As soon as your order ships we will notify you via email.  Please be aware that when placing your order, that you agree that you understand we are currently processing orders in 5-10 Business Days, this does not include shipping times. Please note these processing times are business days which include Monday through Friday.  We hand-pour and handcraft each item will every ounce of love so this can take some time, but we promise they are worth the wait. Once your order has been placed, we are unable to cancel or refund that order.

We currently are only accepting orders within the United States.  As we expand our products we hope to provide products on an international platform and appreciate your patience.

  • The Sensory Spa Collection is not responsible for incorrect email or postal address(s).
  • The Sensory Spa Collection will be responsible for damaged or missing items due to delivery mishandling for orders inside the US only.
  • The Sensory Spa Collection shall not be responsible for any injuries, damages, or losses of any kind due to your use of any product purchased from The Sensory Spa Collection. In any case, our maximum lability to you is the amount you paid for the product(s).
  • We reserve the right to modify, alter, or discontinue any policies and terms included herein at any time without notice.
  • Your purchase from the Sensory Spa Collection signifies your acceptance of the aforementioned information and policies.